Privacy Policy

Bravg operates the Bravg website and related services (the “Services”). This policy explains how Bravg collects, uses, discloses and protects personal data of players and visitors. By using the Services, you acknowledge and consent to the practices described herein. If you do not agree with this policy, please discontinue use of the Services.

Scope and Data Controller

Bravg is the data controller for personal data processed in connection with the Services. For questions about this policy or your data, contact our designated data protection officer at [email protected].

Legal Basis for Processing

Contractual necessity: processing is essential to provide the Services, manage accounts, and fulfill contractual obligations with you.
Legal obligation: Bravg processes data to comply with applicable gambling, financial, anti‑money‑laundering (AML) and other regulatory requirements.
Legitimate interests: Bravg relies on legitimate interests in maintaining platform security, detecting and preventing fraud, ensuring fair play, and improving service quality.
Consent: where required, Bravg relies on your consent to processing for marketing communications or other optional activities.

What Personal Data We Collect

Account registration data: name, date of birth, address, email, phone number, username and password.
Financial and transactional data: deposits, withdrawals, winnings, payment method identifiers, and related transactional metadata.
Gaming data: gameplay history, wager details, session times, game preferences and outcomes.
Technical data: IP address, device information, browser type, language settings, geolocation (where permitted), and analytics data.
Identity verification data: government-issued identification documents and proofs of address used for KYC/AML checks.
Customer service interactions: records of correspondence and support interactions, including chat and call transcripts.
Marketing preferences and communications indicators: opt-in status and response history to promotional materials.

How We Use Your Personal Data

Provide and administer the Services, process bets and financial transactions, and manage your account.
Verify your identity and age to ensure eligibility and compliance with legal requirements.
Detect, prevent and investigate fraud, money laundering, terms abuse, and other illegal activities.
Communicate with you regarding account activity, support needs, and regulatory or security notices.
Deliver marketing communications only with your consent or as otherwise permitted by law, and allow you to withdraw consent at any time.
Analyze usage patterns and generate aggregated statistics to improve the Services and user experience.

Data Sharing and Recipients

Third-party service providers contracted by Bravg to support operations (payments processors, IT services, hosting, analytics, customer support, and marketing services). These processors are bound by contractual confidentiality and data protection obligations.
Affiliates and corporate group entities as necessary for business purposes.
Regulators, law enforcement authorities or other authorities as required by law or to protect Bravg, its customers, or others.
In the event of a corporate transaction, such as a merger or sale of Bravg or its assets, your personal data may be transferred to the acquiring entity with notice where required by law.
For identity verification and anti-fraud purposes, Bravg may share data with fraud prevention and payment verification providers under strict contractual protections.

International Transfers

Bravg may transfer personal data to recipients located outside your country of residence, including jurisdictions that may not provide a similar level of data protection. Where transfers occur, Bravg applies appropriate safeguards, such as contractual data protection obligations, to protect your data in accordance with applicable laws.

Data Retention

Bravg retains personal data only as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. In particular, AML regulations require retention of personal data for a minimum period of five years from the date of last transaction or account closure. Where no longer required, Bravg will securely delete or anonymize data. Anonymized data may be retained indefinitely for analytical purposes without identifying individuals.

Security of Your Data

Bravg implements appropriate technical and organizational measures to safeguard personal data, including encryption in transit and at rest, access controls, regular security reviews, and authenticated access for staff. You are responsible for maintaining the confidentiality of your login credentials and enabling two‑factor authentication where available. Bravg will notify you and applicable authorities of any data breach as required by law and regulatory obligations.

Cookies and Tracking Technologies

Bravg uses cookies and similar technologies to operate the Services, remember preferences, and analyze usage. Essential cookies are required for site functionality; other cookies facilitate analytics and service improvements. You may disable cookies through your browser settings, but disabling certain cookies may limit features or access to parts of the Services.

Data Subject Rights

You have rights regarding your personal data, including:

Right to be informed and to access your data.
Right to rectification of inaccurate or incomplete data.
Right to erasure where lawful and applicable (subject to legal retention requirements).
Right to restrict processing under certain circumstances.
Right to data portability in a structured, commonly used format.
Right to object to processing based on legitimate interests or direct marketing, where applicable.
Right to withdraw consent at any time without affecting the processing conducted prior to withdrawal.

To exercise these rights, contact Bravg’s data protection officer at [email protected]. Bravg will respond within a reasonable timeframe in accordance with applicable law. Where required, you may also lodge a complaint with a supervisory authority in your jurisdiction.

Age Verification

Bravg requires all users to be at least 18 years old. We may perform age verification checks using identity documents or third‑party services. If age cannot be verified, Bravg reserves the right to suspend or restrict access and request additional documentation until verification is completed.

Marketing Communications and Opt-Out

Bravg may send promotional materials related to products and services if you have opted in. You may withdraw consent or opt out at any time through your account settings or by contacting Bravg support. Even with an opt‑in, you may change preferences or unsubscribe from specific communications without affecting essential service notices.

Data Protection Officer and Contact

For questions about this policy, data processing activities, or exercising your rights, contact Bravg’s Data Protection Officer at [email protected].

Changes to this Policy

Bravg may update this Privacy Policy from time to time. We will post the revised policy on the Services and indicate the effective date. Continued use of the Services after changes constitute your acceptance of the updated policy.

Governing Law and Complaints

This policy is governed by applicable data protection law. You may complain to the relevant supervisory authority in your jurisdiction if you believe your data protections rights have not been respected, and Bravg will cooperate with such authorities as required by law.